Returns and Refunds Policy

At mitinoke.com, customer satisfaction is important to us. We strive to provide quality products and reliable service.

Return Eligibility

Customers may request a return within 14 days after receiving the item.

To qualify for a return:

• The item must be unused and in original condition

• The item must be returned with original packaging

• Proof of purchase must be provided

Non-Returnable Items

The following items may not be eligible for return:

• Personalized or custom-made products

• Clearance or final sale items

• Hygiene-sensitive products

• Used or damaged items caused by customer misuse

Return Process

To initiate a return:

1. Contact our support team at support@mitinoke.com

2. Provide your order number and reason for return

3. Wait for return instructions before sending the package

Unauthorized returns may not be accepted.

Refund Process

After receiving and inspecting the returned item, we will notify you regarding the approval or rejection of your refund request.

Approved refunds will be issued to the original payment method within several business days depending on your payment provider.

Late or Missing Refunds

If you have not received your refund:

• Check your bank account again

• Contact your payment provider

• Contact your bank for processing updates

If you still need assistance, please contact us.

Damaged or Incorrect Items

If you receive an incorrect or damaged item, please contact us within 7 days of delivery and include photos of the item and packaging.

Return Shipping Costs

Customers may be responsible for return shipping fees unless the item received is defective or incorrect.

Contact Information

Email: support@mitinoke.com